Secret Rich Skin Clinic Success On Facebook Ads

Since 2002, Kaya Skin Clinic has delivered state-of-the-art beauty treatments customized to Indian skin types. The company operates 82 clinics across 26 cities in India, 19 in the Middle East, 2 in Bangladesh. and 3 DRx Clinics in Singapore and Malaysia. Kaya Skin Clinic knows that people often rely on referrals for skin care and beauty treatments. The company wanted to leverage networks on Facebook to increase the number of walk-in clients. 

Secret Rich Skin Clinic Success on Facebook Ads
"Talking to the right people"
Delhi-based Ultraviolet Digital Solutions built a Facebook Page with complete details about Kaya’s clinics and treatments that clients use to book appointments. To engage fans, Kaya used Ads in News Feed, which featured updates, videos, images, questions and polls that balanced brand information and beauty industry news. Ads on the right-hand side drew special attention to video posts.

Product features in use:
1. Pages
2. Page Publishing
3. Ads
4. Desktop News Feed 

Goals:
Raise Brand Awareness 
Increase In-store Sales

Both Kaya Skin Clinic and Ultraviolet Digital Solutions found Facebook to be an affordable and scalable way to reach new clients. Among its results, the business saw:
20% of all sales attributable to Facebook
22% of website traffic originates from Facebook
INR 8L (16,368 USD) revenue in 6 days from a Facebook Offer posted on Page

40% higher conversion rate than from other lead sources


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